Very fast service, very courteous employees, left no mess , seems as it’s getting cooler a mouse decided to chew on my water line under the sink to get a drink, that was the situation, expert recommendation on mouse proofing,
Shelvia F. 9/23/22 My husband and I have nothing but great things to say about you and your team. Russ has provided service to our home on two different occasions and it has always been excellent work and he has been amazing to work with! We will definitely be using Ken Adams Mechanical again and have recommended them to several people! Thank you all!!
Abby & Nick Krstanovic 6/10/22 A sincere thank you to everyone involved in this excellent repair service on such short notice during the Christmas/New Year's Eve season!
Your very happy customers, Mary & Mike G. 1/4/22 Ken, Angie, and Ernie (who I've dealt with for years) are exceptional business people... always professional, responsive, polite, and committed to assist their customers. I would not consider anyone else for my heating system annual maintenance & repairs. Thank you all!
Steve K - 11/2/21 Ken & gang,
Your crew is not only highly skilled but a TOTAL pleasure to work with! I love my house even more now, and my decision to move to Gettysburg is looking better all the time. Thank you and best wishes to all of you! Jeanne S. 10-21-21 Ken,
Thank you so much for your help with my storm/sump pump issue. You helped to make a stressful situation much better. I greatly appreciate that you were in your office early to personally answer calls. That says a lot about your commitment to providing great service and assistance to your customers. Russ did a great job and definitely made sure all was well before he went to his next job. I look forward to working with you again. Sincerely, Jean K 9-9-21 Angie, I wanted to let you know that we are always very pleased with the service provided by your company. Your employees are always so pleasant and courteous, including you yourself. I would definitely recommend your company to anyone.
Donna W 5-2-21 We are extremely pleased with the service received from everyone at Ken Adams Mechanical. Everyone was polite, professional, and committed to delivering great service.
The technicians were right on time, diagnosed a long standing problem quickly, and left the job site better than it was when they got there! The bill was itemized and very detailed, and the price was very fair considering the time and materials involved. We’re relatively new to the area and it’s a relief to know we have a “go to” service provider. This call was for HVAC, but we will definitely be in touch for any electrical or plumbing needs as well. I’m a process manager at a large customer service oriented company. I respect and appreciate great service when I see it. Job well done - thank you! Dudley E. 2-27-21 Ken Adams and his technicians came to our rescue because another HVAC service center installed faulty equipment. My husband and I called Ken Adams in as a consultant. I cannot say enough GOOD about Ken Adams, the problem was very difficult to diagnos. It took Ken and his technician several visits. Ken had the perseverance and resources to resolve the problem. I never saw such a "Problem Solver". He never gave up. Ken was able to lead us and guide us to force the original installer to come back and correct he problem. He went above and beyond to help us with a very difficult situation. I would recommend Ken to anyone for any of the services he provides. I trust him and I know he is reliable. His technicians were also very patient and driven to resolve our issue. Thank You Ken Adams and company. HE REALLY CARES ABOUT HIS SERVICE.
Karen R. 11-29-20 I was looking for a new plumber after a bad experience with a company I had done business with for over 20 years. At the recommendation of a friend, I called Ken Adams Mechanical and scheduled an appointment to fix a problem with a shower mixing valve that I had already paid my old company TWICE to fix. Ernie and Frankie (?) came on time for the appointment and discovered that the my previous company had installed the mixing valve improperly the second time. It was fixed properly, tested, and had no leaks. The price was reasonable and well within trade range. I will use this company from now on for all my plumbing and HVAC needs.
John H. 11-10-20 THANK YOU Ken!! After a bad experience with another HVAC company, chose Ken Adams Mechanical because of their 5 star reviews.
Ken LISTENS! He gives great advice and truly cares. He is also honest, which can be a rare. He won’t sell you anything you don’t need! Ernie, his technician, was also extremely knowledgeable and made us aware of issues that we THOUGHT had been performed by previous contractor. A truly professional, honest and friendly company. We will not hesitate to use his company for future needs. Pam D. 8-27-20 Ernie is a super employee! Always polite, answers all my questions and leaves the area that he was working in absolutely spotless!
Linda M 7-2-20 KAM installed my HVAC unit, reworked the plumbing, and replaced the illegal sump pump cited by my home inspectors seven years ago. Their quality of work, professionalism of service team and prompt timelines always deliver! Annual inspection/maintenance along with unpredictable emergencies are met with exceptional scheduling and courtesy. KAM is HIGHLY RECOMMENDED.
Deb K. 5-20-20 Could not be happier with Ken and his team, after being referred to Ken by my brother in law, we wanted to install the mini units in our house, Ken suggested because of the structure of our house we would be better off with a standard heat pump / propane furnace system and could do it cheaper. Once we were given the quote even though there were some minor changes he did not stray from that quote one penny even though his crew lost half a day because of flooding in our basement....his crew was fantastic, prompt, courteous, polite, and left the basement literally cleaner than they found it. With the covid issues they were also very much on their game. You could tell Ken cares for his employees and his customers, is a proud family guy. I would not hesitate to recommend Ken and his company to do your next project.
Tom M. 5-15-20 You guys are great! Ernie is fabulous - incredibly knowledgeable, efficient and we truly appreciate his expertise and candor. Ernie has done our annual tune up and fixed an uneven heat issue we had - he was able to quickly diagnose the problem and provided a creative and complete solution. Angie is always friendly and helpful when we call and we are thankful that we found you!
Barb and Bob A. 3-23-20 This is our second time using Ken Adams Mechanical and they did an awesome job! Their two employees Russ and Devon came to our house and did an excellent job replacing our hot water heater. Both of them were very friendly and courteous and waisted no time getting the job done! Thanks again!
Paul and Wanda G. 3-3-20 Have been using Ken Adams Mechanical for several years. When I call they respond and they do a great job at a reasonable price.
It is always good to have a good plumber and electrician on speed dial John G. 1-14-20 The service was prompt and efficient.
Dick P. 11-25-19 Always Dependable! Needed to have my old boiler expansion tank and air vent valve replaced due to water leakage. Angie promptly called me at 7:30 A.M. and scheduled Russ and Devon for that same morning. Can't ask for more friendly and prompt service by all. Thanks once again!!!
Steve K. 11/24/19. The crew at Ken Adams is wonderful! They are always responsive to their customers! Every person we've interacted with has been polite and respectful and that means a lot! Their work is always top-notch and done effectively and efficiently! Thank you all!!
Patty S. 10-18-19 When I decided to get away from all electric heat 20 years ago Ken was recommended. He has always been reliable and knowledgeable. He and Ernie answer all questions and explain so I can understand what is going on. Once when my heat wasn’t working he came back from hunting so my daughter and I would be warm. It was many years ago but I remember and that showed me what kind of man he is and I appreciate that!
Mary P. 9-28-19 Ernie, Russ, and John did a lot of work at our place over the last couple of days: well holding tank, boiler gas valve (KAM secured part under warranty), and boiler circulator isolators...great communication with them and also Angie and Ken. I feel that I can count Ken Adams Mechanical to get the job done on time and right the first time!
Rod W. 9-6-19 "ONE WORD COMES TO MIND ABOUT KEN ADAMS AND HIS WONDERFUL STAFF!!!! "AWESOME".....
WOULD NOT THINK ABOUT GOING TO ANY OTHER COMPANY!!! ERNIE IS THE BEST!! EVERYONE TREATS YOU LIKE FAMILY!!! NEVER HAVE TO WORRY ABOUT THE WORK THEY DO, BECAUSE IT'S ALWAYS DONE CORRECT THE 1ST TIME!!!......ANGIE, THANK YOU FOR THE REMINDER CALLS!!! YOU ARE FANTASTIC!!!!! THANK YOU ALL FOR BEING A GREAT GROUP OF HONEST.....FRIENDLY.....CARING PEOPLE!!" JOE & LIZ.......8/27/19 "I have had an annual pre-winter boiler cleaning and inspection with Ken Adams Mechanical for 9 years now. They always respond promptly and professionally to scheduled appointments, as well as emergency service calls. On this occasion, my boiler started leaking. The folks at Ken Adams determined that the heat exchanger was still under warranty, and pursued a quick replacement with the manufacturer. Thanks to Russ, Ernie, John and Devon, the heavy boiler unit was switched out, piped and electrically installed the same business day. Thanks so much again."
Steve K. 8/12/19 "Another plumbing company botched a sump pump back up install, in 3 trips back it still wasn't done right. Ernie @ Ken Adams Mechanical redid the job correctly and efficiently. On a side note, the owner of the company basically talked me out of replacing my 18 year old HVAC system even though I called them to give me a quote for a replacement. Another HVAC company doing "maintenance" told me it could fail at any time. How's that for honesty"
Derrik M. 5-24-19 "Thank you VERY much for the quick service. The service tech did a great job and was very professional."
Dominic E. 5-22-19 "Great company to work with. Everyone is very nice, experienced & knowledgeable. I definitely recommend them"
Diana S. 5-2-19 "Thank you for the quick response in my repairs. Your crew was very polite and professional!! Will use you again."
Steven W. 3-15-19 "Ernie is the best. He leveled out the heat pump and got the ice out of the inside that was making horrendous noise when the unit started up. Always friendly and kind. So happy I switched to Ken Adams."
Donna Q. 3-8-19 "Ken your men did a professional job . The unit looks great and I am sure it will work well. the guys were neat and courteous. Thanks for a job well done."
Ron & Roxane B. 2-5-19 "I wasn't home both times Ernie was here but my wife said both times she was very impressed with Ernie's knowledge and pleased with his friendliness (even when my 3 year old climbed on top of him when he was laying down fixing the fireplace... thinking it was playtime).
I was also very happy with the notices I got through the entire process with dates and times of arrival. I will definitely use Ken Adams Mechanical again in the future and will also refer you to friends." Chad C. 1-19-19 "I am very pleased with the quality of the work done in my home by Ken Adams Mechanical. Ken Adams Mechanical has performed the annual maintenance checks on our heating and air condition systems for the past four years. Recently, Ernie installed a water-powered backup sump pump in our basement. The backup sump pump provides added peace of mind, and extra pumping ability in case of unusually heavy rains. I have found Ken Adams Mechanical easy to work with for scheduling. Their service has been reliable and high-quality. "
Whitney M. 1-19-19 "Ernie saved the day! I thought I had a bad circulator, but he diagnosed air in the system and bled it out to solve the problem. I need circulator isolators installed and will call KAM off-season to have that done."
Rod W. 12-14-18 "After being unhappy with my previous furnace inspector of three years, I was searching for someone new. I came across Ken Adams and decided to try them. On their first visit they found my furnace wasn't even properly connected. They fixed it. Second visit yesterday, everything running smoothly. What a relief! I would recommend Ken Adams to everyone."
Donna Q. 12-12-18 "When we purchased our house in 2009 and then moved in, we discovered a very ugly, expensive surprise that the home inspector missed: Our propane furnace had a cracked heat exchanger. After the propane company condemned our furnace (in March!) we explored replacement options. Ken Adams was recommended to us by our electric company, who had determined that our most cost-effective path would be to install an ETS system. Ken Adams analyzed our needs and gave us a solution, which involved installing an ETS that was properly sized for our home (the old propane heater was under-sized, contributing to the overheating and cracking of the heat exchanger), replacing the incorrect duct work with the correct stuff (the inferior ducting was installed by the previous homeowner and was totally messed up, with insufficient return air to the furnace - contributing to the overheating of the heat exchanger - that plus the previous owners never cleaned the filter ...), with upgraded electric service to power the new unit, and with zoning to give us flexibility in heating the different areas of our home - plus an inline Aprilaire filter. The bottom line: I could not be happier. Our new system has served us flawlessly since 2009 AND I believe has saved us considerable money. I also could not believe the quality of work at the time of the installation. Ken Adams' team worked hard, quickly and efficiently and they cleaned up EVERYTHING. Roll the clock forward to 2018, when I contacted Ken Adams as we plan a remodel of one of the rooms in our house, and I wanted to make sure that Ken was OK with the remodelers moving one of the heater registers. When I was on the phone with the office, I realized that Ken Adams also does plumbing !! I had four plumbing issues that I was back-burnering, because I had grown very unhappy with the work done by my previous plumber. I just didn't want to deal with the expense and distastefulness of another questionable repair by that company - but I didn't know who to call, who I could trust. When I realized that Ken Adams also did plumbing work, I immediately asked if they could fix our problems. I knew the quality of their work, and I felt pretty confident that they would do a good job. Ernie came this Tuesday and took care of it all. Some of the work was not straightforward because of little "tricks" that the home builder had done with the plumbing - making the repair a bit more complicated. But Ernie knew what to do and he handled it all. My problem spigots and toilets are working great now, and with the new cutoff valves that he also installed at my request, I won't be afraid to touch my water supply lines like I had been - they no longer look like they're going to break if I try to turn them !! :-D" Lorraine W. 12-7-18 "I hadn't heard of Ken Adams Mechanical before I decided to convert my almost-useless heat pump to a natural gas furnace. His business is listed by Columbia Gas as the closest approved installer to my location.
I was very impressed with his knowledge, his lack of "hard sell," and his openness to discussing exactly what I wanted and needed. He stuck to his estimates and there were no surprises. His crew was just as courteous and professional, working quickly and completely, keeping me updated on what they were doing. When Columbia Gas finally completed the hook-up from the street, Ken was there to make sure everything would be finished that day (I had just gotten home from the hospital) and one of his crew came by to light the furnace that night. You can be sure I'll be using Ken Adams for all my future plumbing projects and upgrades!" Marguerite P. 11-14-18 "Just a brief note to thank you for supporting Adams County Children's Advocacy Center by donating the services of your company on 10/12/18. It was a very generous gesture and the center is grateful!
As the new Executive Director of the center, I am beginning to meet many people here in Adams County, like yourself, who have been wonderful supporters over the years. On behalf of the children and families we serve here at ACCAC-Thank you!" Elida Murray 10/17/18 "Ken Adams Mechanical installed my boiler and has been servicing my heating system for about five years now. I have always received outstanding and quick service. Wouldn't think of going anywhere else. Ernie and John were right on time for my annual maintenance service appointment and left assuring me that everything was operational for the coming winter. I know that should I have a problem, Ken Adams Mechanical will be there for me. Thanks again."
Steve K. 10/18/18. "I have years of experience with Ken Adams and appreciate very much the excellent service I have received, including the most recent visit which was for an annual inspection of the heating system. Done by Ernie, I appreciate again the timely work."
Gary S. 10-9-18 "I have an intermittent issue that is difficult to locate when it is not happening, which is most of the time. Ernie was very helpful in developing a plan of attack to isolate the possible cause. I am pleased with the results."
David F. 9-29-18 "I have nothing but good things to say about Ken Adams Mechanical. From pleasant Angie who is the first contact and billing to Ernie and the other service persons to Ken Adams himself,everyone is very professional, efficient and friendly. All my experiences with Ken Adams Mechanical have been pleasant,comfortable and the work is done correctly the first time. I highly recommend Ken Adams Mechanical for heating, cooling, plumbing and electrical needs. My emergency calls were handled the same day. On routine calls, service persons show up at time given and explain what has been done. I am extremely pleased with Ken Adams Mechanical."
Diane H. 9-27-18 "Thank you for your competent and efficient service! I know when I call on you I will get great service at reasonable cost."
William T. 9-7-18 "Thanks for taking care of the 2 systems. Ernie was very helpful!"
Shirley C. 9-4-18 "I recently returned from vacation to discover that I had no air conditioning and the temps were in the 90s to high 80s. I called Ken Adams Mechanical at 7:30 am on a Monday morning, two service people were at my house at 8:00 am, and everything was fixed and working before 9:00 am. They were pleasant and very good problem solvers. Excellent service! Thanks, Russ and John."
David F. 8-15-18 "Woke up last week to a very warm house. Checked the A/C and it was not working. Fan, nope Cool, nope. Nothing. Called Ken Adams Mechanical and they were there same day just as the office had said, checked my unit, changed the capacitor and got us up and running!!!! Great company to deal with. Easy Peazy on the payment process, and were great to deal with!! Thanks KAM!!!!!"
Bobby C. 8-14-18 "Efficient, thorough, helpful and friendly -- we're so pleased to have found your company to take care of our geothermal HVAC system. Look forward to your system check-up next year. Thanks for a really good job."
Janeen H. 8-12-18 "Thanks so much for your quick and efficient service!"
Bill T. 7-9-2018 "Thanks for doing the work. The roof looks great. I now have peace of mind. Have a great summer."
Bob G. 6-30-2018 "Fast service. Great quality. Ernie is an asset to your organization.
Earnie L. 6/28/18 "Thank you and your team for the quick response when we lost our water. Ernie and the team were great to work with and we had our water back within 4 to 5 hours once they got here.
Those of us who have been without water for 4 to 5 days during a previous outage really appreciate such service." Paul and Donna C. 6-20-18 "Have never been disappointed in the service and quality provided by the Ken Adams crew. Even when in Florida they serviced my Hanover home emergency quickly and efficiently.
Will continue to be a loyal customer." Philip D 6-19-18 "Responsive service for many years is greatly appreciated.
e.g. Replaced a broken garbage disposer during the yearly furnace/AC checkup." Jerry H 6-6-18 "I bought my home in Gettysburg two years ago. Ken Adams was recommended to me by the previous owners who used them to install a new water heater. I've used Ken Adams several times in the past two years for a variety of things...replaced toilets, repaired gas fireplace, installed new light fixtures, and recently installed a new HVAC system. I've been VERY pleased with Ken Adams. They provide great professional (friendly) service and have reasonable prices. I've recommended them to my neighbors."
Bill S 6-3-18 "Installed central air conditioning on top floor of house. Excellent job, hard workers, and polite. They put in long days and finished the job in a very timely manner. Couldn't be more pleased. Will definitely call them again!
Thanks for a job well done!" Wendy and Larry 5/18/18 "Very pleased with kitchen remodeling, new attic hatch, installation of attic fan, correcting electric problem in kitchen and installation of new light fixture in kitchen.
Also your crew did a neat job pointing up concrete block house foundation. You have been doing jobs for me since 2013 and am also pleased with the results. Your crews are always nice and skilled." Bob G May 8, 2018 "Just wanted to let you know how pleased we are with the quality of service we have received for many years now. Angie and all the other employees are very pleasant always and are always so very helpful with any problems we may have. I would definitely recommend your company to anyone."
Donna and Larry 5-4-18 "Did a wonderful job installing brand new furnace, very polite, highly recommend!!!"
Kelly B 12-1-17 "Lou & I wanted to personally let you know how impressed we were with Ernie and your company. When we needed someone yesterday, he had already gone home but when Angie reached him, he came here immediately without any complaints even though it was close to dinner time and I'm sure he was tired and hungry. He was careful and thorough and when he couldn't troubleshoot any further, he got on the phone with Honeywell and discovered the faulty wiring that has been giving us grief for 2 years. We had repeatedly called the company that installed it and they were repeatedly unsuccessful and finally stopped responding completely.
We wish you had done the original installation but we had to go with the contractor who finished the basement. We can't thank you enough for your professionalism and Ernie's competence and 5 star attitude. He certainly knows what he is doing. We will be recommending Ken Adams Mechanical every chance we get. You gave us a great job in 2003 with the installation of a complete house system at another location and you have obviously maintained a top rating over the years. Thanks again. Gratefully, Barb & Lou DeUgarte 8-4-17 "How nice it is to enjoy a warm home and what a relief it is to know that there are no worries as to the quality of work done to repair my gas furnace. Trust becomes an issue when you realize that another local heating company "fixed a problem" prior to this...but failed to mention a much larger problem that could have saved me a lot of money in the long run. Then along comes Dan from Adams Mechanical. Very Knowledgeable and professional. But most importantly are the characteristics most lack...personable, friendly, patient and respectful. I have no doubt that he has the utmost integrity and the best interests of the customer at heart. Thanks to you too Ken for dealing with my home warranty company and putting forth the extra effort to make sure my claim was processed. That's half the battle right there! Dan also spoke very highly of Ken as to the time and effort he invests in his employees and himself to give the BEST and most reliable service to his customers. Thanks again...will recommend you all every time I get a chance."
Anita A. 10-22-16 "Our water heater exploded 12 hours before 30 inches of snow fell on our home in the mountains. Our roads are still impassable 4 days later and may remain that way for a week or more, so it was imperative that the heater was repaired before we were buried by snow. Thank you, not only for saving the day, but for having such an excellent and professional repairman show up and do a difficult job cleanly and efficiently (you da man, Ernie!). Did I mention I was delighted to see the bill for the repair was about half of what I was fearing? That was pretty awesome too! THANK YOU!!!!!" "We wanted you and your working crew to know how very much we appreciated the hard work and dedication your men preformed in replacing our gas heating system. Your should be very proud of your working crew, and yourself!" "We would like to thank your for all your kindness you have shone us in our need. Both your honest effort to repair the old furnace and the very reasonable price on the new furnace. We would like to thank you and your crew for the professional, kind, helpful, polite and hard work that we received. The new heating service is working fine. It runs so quiet you hardly hear it, compared to the old furnace." "You should be proud of your staff as they represent the high standards you have set for your company. It is a company that we will highly recommend to our friends and neighbors for many years to come." |
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